Effective Date: February 6, 2024
Forgotten Bakery (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit www.forgottenbakery.com or place an order with us.
1. Information We Collect:
a. Personal Information
- When you place an order or contact us, we may collect:
- Name
- Email address
- Phone number
- Billing and/or pickup details
- Order information
b. Payment Information
- Payments are processed securely through third-party payment providers. We do not store your full payment details on our servers.
c. Device & Usage Information
- We may automatically collect:
- IP address
- Browser type
- Pages visited
- Interaction data
- This helps us improve our website and services.
2. How We Use Your Information:
We use your information to:
- Process and fulfill orders
- Communicate order updates or respond to inquiries
- Provide customer support
- Improve our website and offerings
- Send promotional emails (only if you opt in)
3. Cookies and Similar Technologies:
We use cookies and similar technologies to:
- Improve website functionality
- Remember preferences
- Analyze site traffic
We may use tools like Google Analytics or similar services. You can control cookies through your browser settings.
4. Sharing of Information
We only share your information when necessary to operate our business, including:
- Payment processors
- Online ordering platforms
- Delivery or service partners
We do not sell your personal information.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure.
6. Your Choices:
You may:
Contact us to update or delete your information
Opt out of marketing emails at any time
Control cookies through your browser
7. Compliance with California Consumer Privacy Act (CCPA):If you are a California resident, you have the right to:
- Request access to personal information we collect
- Request deletion of your personal information
- Correct inaccurate personal information
- Request information about how your data is used
To exercise these rights, contact us at robby@forgottenbakery.com.
8. Do Not Sell or Share
Forgotten Bakery does not sell or share your personal information for monetary or cross-context behavioral advertising purposes.
9. Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Meet legal obligations
- Resolve disputes
- Maintain business records
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions or privacy-related requests, please contact: